Privacy Policy

Purpose

This Privacy Statement explains how we collect store, use and protect personal data. This includes when you access monahans.ie (the "website"), when you shop with us in store, when you contact us by phone or when you provide personal data to us via our social media channels.

Who are we

Our company is Monahan's Fuels & Garden Centre. We are based at The Yard, Straffan Road, Maynooth, Co. Kildare, W23 D586. We respect your right to privacy and will only process personal data you provide to us in accordance with the Data Protection Act 2018 and GDPR privacy laws. What personal data do we collect about you?

The personal data we collect

You provide Personal Data to us when you purchase a product from us either through our website or in store. You also provide us data when you interact with our business by browsing our website, registering or setting up an account, corresponding with us by phone, email, online chat, social media platforms or otherwise.

Below outlines the type of data that may be collected depending on how you interact with us:

name
contact information including email address
demographic information such as postcode, preferences and interests
device information, browser type, IP addresses. We may also store or retrieve information on your browser in the form of cookies.
Marketing preferences
CCTV images recorded to promote and protect the health and safety of colleagues, customers and visitors to premises

What do we do with the information we gather?

We will only use your Personal Data when the law allows us to. The main grounds that we rely upon in order to process your personal information include:

Necessary for compliance with a legal obligation. We are subject to certain legal requirements which may require us to process your information. We may also be obliged to disclose your Information to a regulatory body or law enforcement agency.
Performance of Contract: We may process your personal information where it is necessary for the performance of a contract to which you are a party. For example, we would require your name and billing address for delivery of an online order to you
For the purposes of our legitimate interests: Our legitimate interests include responding to requests and enquiries from you or a third party, fulfilling sales, optimising our website and customer experience, informing you about our products and services and ensuring that our operations are conducted in an appropriate and efficient manner
You have specifically consented to us using your Personal Data in a particular way

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Marketing information

If you have consented to receive marketing, we would like to send you information about any products or services which may be of interest to you. We provide you with the ability to control whether or not to receive e-mail newsletters. To unsubscribe from an email newsletter, please click the unsubscribe link at the bottom of any email newsletter you have received from Monahan's.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Your legal rights

The right to ask what Personal Data we hold about you at any time (aside from the reasonable costs of reproducing the data we will not charge you for providing this information to you and you will receive a response within 30 days)
The right to ask us to update and correct any out-of-date or incorrect Personal Data that we hold about you free of charge
The right to opt out of any marketing communications that we may send you
The right to have any Personal Data we hold about you erased or blocked without undue delay. We will respond to your request within 30 days of the receipt of such a request from you
The right to request us to cease processing your Personal Data where such processing is likely to cause substantial distress or damage

If you wish to exercise any of the above rights, please contact us using the contact details specified below. However, if you wish to unsubscribe from e-mail marketing communications that we send you, you can most easily do this by clicking on the unsubscribe link at the bottom of any e-mail newsletter we have sent to you.

How long do we keep your information for?

We keep Personal Data for a variety of purposes and for a variety of time periods. We retain your data for as long is necessary and proportionate to the legitimate interests of the business including for the purposes of complying with any legal, accounting or reporting requirements
In determining the retention period for all Personal Data the following are our key considerations:
Purpose for which the data was collected and or processed
Sensitivity and nature of data collected
Risk of potential disclosure
Potential risk form unauthorised disclosure
Compliance with legal obligations

Securing your Data

We are committed to protecting the security of your Personal Data. We know your privacy is important to you so we want you to know that we will treat your personal information with the upmost integrity.

We use appropriate technical and organisational measures to help protect your Personal Data from unauthorised access and use. Access to your personal information is limited to those who specifically need it to conduct their responsibilities.

We and our third-party service providers take reasonable steps to destroy or permanently de-identify your personal information where it is no longer required and to protect your personal information from unauthorised access, disclosure, loss, misuse and alteration.

Contact Us:

Address: Monahan's Fuels & Garden Centre.
The Yard, Straffan Road, Barberstown, Maynooth, Co. Kildare, W23 D586

Phone: (01) 627 6540

Email: info@monahans.ie